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What is a Service Call Fee and How Does it Affect Me?

When looking for a HVAC contractor, you may have seen the term “service call fee.” Also called a “trip charge,” this fee is the amount an HVAC company charges for sending a technician to your home when your furnace or air conditioner appears to be malfunctioning.

Why Do HVAC Companies Charge a Service Call Fee?

A service call fee includes the cost of traveling to your home. After all, this takes time, uses fuel, and accumulates wear and tear on the company vehicle. Be aware that service call fees don’t often come with parts and labor if you decide on a repair or replacement.

How Costly is a Service Call Fee?

Every HVAC company determines how much to charge for a service call. Some contractors utilize a standard or flat rate for each service call, while others raise the cost if the home is somewhere outside the established service radius. The specific cost varies by market and company, but you may expect your usual trip charge to be between $79 to $129.

Who Pays the Service Call Fee?

If you request a service call, you will need to produce the trip charge regardless of what step you take later. For instance, you may choose to accept the technician’s recommended repair or replacement, depending on which method is more cost effective.

You are encouraged to find multiple job estimates from various HVAC companies—just be aware that you may end up paying a trip charge for all these visits. Even if you take no action after the first service call, you will still owe the technician a fee for coming to your home and carrying out diagnostics.

How Can I Steer Clear of Paying a Service Call Fee?

A simple way to avoid trip charges is to participate in an HVAC membership from Service Experts Heating & Air Conditioning. All four of our memberships include a waived service call fee, and so we’ll come to your home and assess your HVAC system for free.

Other money-saving benefits of an HVAC maintenance membership include:

  • No overtime charges
  • 15% savings on repairs
  • 15% savings on indoor air quality products
  • And much more

If your furnace or air conditioner is behaving strangely, or you’re looking into an affordable HVAC maintenance plan, Abbey Air Home Services by Enercare is willing to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement off to a good start. We are also excited to help our customers save money on emergency repairs, replacements and maintenance with valuable offers on our website. If you’re looking to enjoy savings and peace of mind while maximizing efficiency and home comfort, give us a call at 289-813-5566 today!

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