Sales and Service
Employment Inquiries

What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your Oakville home and you don’t know what that entails. It’s nerve-wracking enough to welcome an air conditioner repair technician into your home, but then to not be sure what they’re going to do could add even more unnecessary stress. But fear not! Abbey Air Service Experts is here to update you on the standard air conditioner repair process so you can be ready when an expert A/C system service technician needs to pay you a visit.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to check it to make sure that it’s not just a thermostat settings error. The repairman will confirm the thermostat is programmed to cool and then reduce the temperature to see if that will start up the air conditioner. A defective or wrongly connected wire could be all that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The repairman will then likely request to see the AC system. Like a doctor, the repairman will commence their trial and error diagnosis process. There are many factors that could be the culprit of an air conditioner that isn’t functioning properly, and it’s up the technician to look into all the possible causes starting from the most frequent issues to the least. The process could take anywhere from five minutes to an hour, possibly longer.

During the A/C system diagnosis, they will probably check the air filter to make sure it’s not obstructed or in need of replacing. They will check the A/C system’s refrigerant levels, make sure the air condenser fan is circulating properly, confirm that the size of your air conditioning system is correct for the size of your residence, and check the electronics, safety controls, and wiring.

Have answers, will fix

Once the A/C system repairman has identified the issue, they should explain all your options. The conversation will usually start with the technician explaining what the issue is, what part (if any) failed, how or why it died, and what function that part has for your air conditioner.

The technician will then go into your options, which will include changing out the part and fixing the issue, but may also entail upgrading parts of the air conditioner, the AC itself, or your whole HVAC system. In certain cases, it may make more sense to buy an entire new HVAC system, especially if the AC is past its prime, or susceptible to breaking down again and end up causing you to spend more on AC repairs by the time it’s all said and done. The technician will go over how much time, effort, and cost it will take to resolve the issue.

The service tech may now explain what could have prevented the trouble or part failure and how to keep a future problem from happening. This generally includes seasonal maintenance, which not only helps stop an AC breakdown, but in most experiences also keeps your air conditioner’s warranty valid. Most expert AC repair companies will offer an annual service plan so you don’t have to stress about making future HVAC tune-up appointments for your home.

Finally, they will discuss the process for repairing the failed part or fixing the problem. If you choose that air conditioning repair is better for you than investing in an AC system upgrade, the repairman will order any parts required and schedule your next appointment to fix your air conditioner. Or, if the necessary part is already available on their truck, they will begin the air conditioning repair work with your approval.

Always know that throughout Oakville you’re in good hands with Abbey Air Service Experts. Our service techs are NATE-certified and have been through extensive background checks so you can feel confident with the people we send into your home. If you ever think of any questions about your HVAC equipment or what to expect with your air conditioning repair, give us a call day or night at 289-813-5566 and we’ll be happy to discuss the process.

Contact Us