What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your AC system needs repair at your Oakville home and you’re not sure what to expect. It’s nerve-wracking enough to welcome an air conditioner repair technician into your home, but then to not be sure what they’re going to do could add even more unnecessary stress. Not to worry! Abbey Air Home Services by Enercare is here to update you on the basic air conditioner repair process so you can be ready when an expert A/C system service technician needs to visit your home.

AC Repair Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might seem silly, but they need to check it to confirm that it’s not just a thermostat settings error. The technician will confirm the thermostat is switched to cool and then reduce the temperature to see if that will start up the air conditioner. A faulty or wrongly connected wire could be all that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The technician will then likely request to see the A/C. Similar to a doctor, the repairman will commence their trial and error diagnosis process. There are many factors that could be the culprit of an air conditioner that isn’t functioning properly, and it’s up the technician to examine all the possible reasons starting from the most common issues to the least. The process could take anywhere from five minutes to an hour, possibly longer.

During the A/C system diagnosis, they will probably check the air filter to confirm it’s not obstructed or needs to be replaced. They will inspect your AC refrigerant levels, confirm the air condenser fan is circulating properly, verify that the size of your air conditioning system is correct for the size of your residence, and check the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioning repairman has found the problem, they should explain all your options. The discussion will usually start with the repairman explaining what the issue is, what part (if any) failed, how or why it died, and what that part does for your air conditioning system.

The technician will then go into your courses of action, which will involve replacing the part and correcting the problem, but may also entail upgrading parts of the AC system, the air conditioner itself, or your whole HVAC system. In some cases, it may make more sense to buy an entire new heating and cooling system, specifically if the air conditioner is past its prime, or susceptible to breaking down again and end up causing you to spend more on AC repairs by the time it’s all said and done. The technician will go over how much time, effort, and cost it will take to resolve the issue.

The service tech may at this point explain what could have prevented the trouble or part failure and how to keep a future problem from happening. This generally includes proactive maintenance, which not only helps stop an AC breakdown, but in most experiences also keeps your air conditioning warranty valid. Most expert AC repair companies will offer an annual service plan so you don’t have to stress about making future AC tune-up appointments for your systems.

Lastly, they will explain the process for repairing the failed part or fixing the problem. If you determine that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts required and set up your next appointment to fix the AC. Or, if the necessary part is already available on their truck, they will begin the air conditioning repair work with your approval.

Always know that throughout Oakville you’re in good hands with Abbey Air Home Services by Enercare. Our service techs are ACE-certified and have been through extensive background checks so you can feel confident with the people we send into your home. If you ever have any questions about your HVAC equipment or what to expect with your A/C system repair, give us a call 24/7 at 289-813-5566 and we’ll be happy to discuss the process.