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Abbey Air Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.8/5 stars based on 2,687 Reviews
iain M.
oakville, ontario
graydon D.
oakville, ontario
"They did what they felt was necessary,"
rob M.
oakville, ontario
robin B.
oakville, ontario
"Friendly and helpful in understanding how to extend furnace/ AC life combined with maintenance program."
al V.
oakville, ontario
guy A.
oakville, ontario
"Was here on time, very helpful, polite and professional!"
nancy B.
oakville, ontario
"Murray was very knowledgeable and helpful with advice."
paul B.
oakville, ontario
"On time, job done right & great technician !!!"
stuart G.
oakville, ontario
"Prompt courteous knowledgeable service"
colin S.
burlington, ontario
donald S.
oakville, ontario
"Friendly and receptive to my questions"
al M.
oakville, ontario
andree S.
mississauga, ontario
"He was professional, polite and helpful."
eduardo A.
milton, ontario
"Sales and installation people where very professional."
dennis H.
burlington, ontario
"Cory was friendly helpful and seemed genuinely interested in providing the best service."
witold D.
mississauga, ontario
ella K.
oakville, ontario
"Office staff are courteous, helpful, prompt, and just nice"
hugh M.
burlington, ontario
george T.
oakville, ontario
louis-carl L.
oakville, ontario
"Professional, friendly, reasonable, no pressure, easy to do business"
wayne C.
oakville, ontario
"Quick response"
chris B.
burlington, ontario
nancy E.
burlington, ontario
"PROMPT, EXCELLENT, THOROUGH SERVICE."
eleanor L.
oakville, ontario
"The tech arrived on time, and explained everything he needed to do and outlined everything he was doing including why the machine was taking so long to process the payment."
donald S.
oakville, ontario
"he need a part and went directly to Home Depot,brought it back and installed it."
scott M.
burlington, ontario
richard B.
oakville, ontario
kyle W.
oakville, ontario
"quick to respond to a call and arrival"
aaron P.
mississauga, ontario
"Everything was excellent. Very friendly and knowledgeable. Showed me everything they were doing and walked through on completion. The only reason for the 9 out if 10 is several dirty foot prints on our carpet to clean up. Not a huge deal just something to clean. Other than that everything was perfect. Thank you!"
joanne R.
oakville, ontario
"Extremely friendly very thorough"
peter B.
oakville, ontario
"Service person was very good. I would have given a 10 rating, but I am still waiting for a call from a service manager to find out whether a wine cellar cooler that I have is serviceable by you or not."
anton D.
oakville, ontario
"Knowledgeable, professional and friendly"
michael L.
burlington, ontario
"Brendon tried to fix existing equipment before installing new parts. Very polite and friendly and appeared to be knowledgeably"
patricia M.
oakville, ontario
"Prompt response."
todd B.
ancaster, ontario
lowrie B.
oakville, ontario
"The technicians caMe on time, Were very courteous and cleaned up after they were done."
dawn F.
freelton, ontario
"Friendly technician, on time"
vikash D.
oakville, ontario
"Great customer service from service, Sales and Installation team. Everything was well coordinated. The installation team led by Aden did an amazing job."
clayton C.
burlington, ontario
"This is the 3rd or 4th time in a row Cory has been the technician. He is well organized and thorough and I like the continuity of having the same technician who has worked on the furnace before and can recall what he did previously."
bill K.
oakville, ontario
"Work was done efficiently. Technician was amenable."
antoine A.
oakville, ontario
margaret U.
burlington, ontario
joan U.
burlington, ontario
"Cory was on time, very polite and was very efficient when doing his job. He then went over the bill with me and explained all of his findings."
guy R.
mississauga, ontario
"Nothing to add"
robert S.
oakville, ontario
"The technicians were superb, worked in a timely manner, explained every move to us and were very polite."
nicolas B.
oakville, ontario
"Service was quick and efficient."
judy W.
burlington, ontario
"Murray has always been great."
patricia hernandez H.
burlington, ontario
"Punctuality, service, Answer my questions, cleanliness."
irene E.
oakville, ontario
"Answered all my questions And actually has me changing my water tank"
patrick M.
burlington, ontario
"Chris was very helpful. He resolved the immediate problem with the thermostat then he put the humidifier into proper operation and also provided options to optimize/customize the humidifier and furnace operation in combination. Throughout, he provided excellent customer service with knowledgeable explanations."
helen W.
oakville, ontario
"Technicians were wonderful - polite, respectful, efficient. It was a difficult job but not once did they complain and were always pleasant and cheerful. They are terrific representatives for your company."
peter K.
oakville, ontario
louise H.
oakville, ontario
"Eric was punctual, polite and efficient. No complaints at all."
jana K.
oakville, ontario
"Cory was very professional and pleasant."
louise F.
oakville, ontario
"The technician solved the problem quickly and efficiently."
susan C.
oakville, ontario
garth M.
oakville, ontario
"Great print and professional service from initial call to Joes timeliness, experience and efficient service."
errol W.
oakville, ontario
"Jose is very personable and competent. And explains the work done and issues very well."
howard P.
burlington, ontario
"Helge discovered a natural gas leak that was there on previous visits by Abbey Air personnel but who dismissed it as the smell coming from the water heater pilot light."
judy B.
oakville, ontario
beth C.
oakville, ontario
iain M.
oakville, ontario
colin G.
burlington, ontario
"Very friendly tech showed up early and was very professional and curtious."
leeann P.
burlington, ontario
"the heater had not been maintained. Your rep cleaned it thoroughly and tested it to the nth degree. I am confident the heater is safe to use"
andrew jameson J.
oakville, ontario
stuart G.
oakville, ontario
"Fixed the problem quickly. Very helpful, knowledgeable, polite serviceman."
tim G.
milton, ontario
"Friendly, fast, on time"
steven W.
mississauga, ontario
clara P.
oakville, ontario
susan H.
burlington, ontario
"Customer Service"
howie W.
burlington, ontario
peter M.
burlington, ontario
"Quotation was done efficiently and at a time convenient to me, install team showed up on time, and dispite the terrible wet and muddy conditions kept the work area clean, install was completed efficently and very neatly."
susan K.
oakville, ontario
susan C.
oakville, ontario
"Brendan was very polite, very detailed and thorough."
michelle P.
burlington, ontario
maria M.
oakville, ontario
"Very impressed with Brendan's professionalism and wealth of knowledge. He was able to quickly find the issue with the furnace, explained in details what was the problems and recommended few choices. He let me decide without putting any presure. It turned out that the best choice was to replace the old one and he called the sales consultant Gladson who was very helpful on helping me to choose the right product as replacement. Overall, great customer experience."
verdele P.
oakville, ontario
"Brendan very thoroughly explained how bad my furnace was - now why didn't anyone before him tell me it was so bad? It had to be getting bad sooner than yesterday."
wayne C.
oakville, ontario
leeann P.
burlington, ontario
john B.
oakville, ontario
"A very relaxed yet informative presentation. No pressure ... just information, and the odd laugh."
philip P.
oakville, ontario
"Service was thorough, the technician was well organized and careful when he was cleaning the fireplace to ensure that nothing was marked and the area was left clean. In addition to the fireplace, we were also pleased with the servicing of the furnace and humidifier."
brent laare L.
oakville, ontario
"Cory was very polite, helpful and knowledgeable."
linda G.
oakville, ontario
"Cory was very thorough in explaining what was done. He pointed out that I have a leak at my water tank shutoff. To my knowledge no one has ever looked at this before. He pointed out where the pipe had been taped and exactly where the problem was."
carol D.
oakville, ontario
"I professional, pleasant, explains well"
lester B.
oakville, ontario
"Excellent service. Jarred was thorough in his work and explained the service completed."
debra P.
oakville, ontario
"Tech listened to my concerns and took the time to fix the problem. I didnt like using my fireplace because of the smell it produced. He troubleshooted and kept me updated as to his findings. He correctly diagnosed problem and for the first time since moving in 2.5 years ago I now enjoy using my fireplace. He cleaned it and set it up that it looks so much better when on."
scott C.
oakville, ontario
roy C.
burlington, ontario
"excellent service"
diane B.
burlington, ontario
"Helge is very efficient, helpful and very pleasant. He answers all my questions and addresses any issues I have."
rui F.
oakville, ontario
"The servicing of the furnace was fine but the technician did not bring the documents that show that the equipment is covered by a Plus Maintenance Agreement. We had called a month before for some documentation and were told that it would be be provided when the furnace was serviced."
joan S.
oakville, ontario
"Polite, knowledgeable and helpful technician!"
elizabeth K.
oakville, ontario
"I had my fireplaces cleaned and Joe did a great job!"
thomas P.
oakville, ontario
keith H.
hamilton, ontario
jacek A.
oakville, ontario
"Courteous"
rose K.
mississauga, ontario
"Joe is simply the best!"
peter N.
oakville, ontario
"This is why I have been a customer for over 20yr"
oguz O.
oakville, ontario
"Very professional and nice technicians. Neat installation. Thanks"
nancy J.
oakville, ontario
"Professional, efficient and everything explained"
joanna B.
oakville, ontario
"The service people were very nice and the job was done well but the length of time was longer than I expected but the furnace is very good."
terry P.
burlington, ontario
"Always nice. Moving and have recommended Abby Air to the new owners. Abbey Air doesnt service the area where we are moving to so wont personally be continuing to use the service."
john J.
burlington, ontario
"Cory arrived on time and did an efficient job on my furnace an humidifier. He found and quickly fixed an issue that I was unaware of and changed the humidifier pad. He was friendly and personable. It was a very positive experience overall."
howard A.
oakville, ontario
"Very pleased with the attitude and professionalism shown by Brendan."
betty H.
mississauga, ontario
"Milan was very knowledge about my heating system. He answered all my questions. I was very pleased with his service."
frank P.
burlington, ontario
"Very professional, helpful, giving advice on our furnace. very polite and kind."
ron O.
oakville, ontario
"The installers were amazing and did a great job."
costco R.
burlington, ontario
"Servicing was done, as expected, and everything was explained to me satisfactorily. Advice was offered to better care of the system."
michael J.
oakville, ontario
"Technician prompt, courteous and thorough."
mrs lightfoot L.
mississauga, ontario
"Technician was on time, friendly and courteous."
steve H.
milton, ontario
allan B.
mississauga, ontario
"thorough service, overview of issues and fixes"
lorraine T.
oakville, ontario
"technician was very professional"
melvin B.
burlington, ontario
"Excellent service as always"
mary W.
mississauga, ontario
"On time....courteous........as far as I can tell,efficient"
bonnie S.
oakville, ontario
"Always informative"
marilyn E.
burlington, ontario
"The young man who came to service the furnace nce was very good, polite and did a great job"
bertha J.
oakville, ontario
"Very professional and clear on the job he performed"
david P.
oakville, ontario
"Polite and on time. Pleasant personality. Checked everything out and was very informative."
beverley and doug hink H.
oakville , ontario
"Helge is a most competent, personable and professional technician. we are always pleased with his service. He is a great asset to your company."
joyce S.
burlington, ontario
"Tech on time, friendly, and efficient. Also, indicated needed changes for filters. Further, we were delayed getting home and he waited for us to arrive."
tamara S.
oakville, ontario
christie S.
oakville, ontario
"Jarred was prompt, efficient, friendly and knowledgeable."
grant S.
oakville, ontario
"Corey is very thorough and efficient in his work."
matthew C.
oakville, ontario
"Prompt professional service, less than 12 hrs from the initial call we had a brand new furnace!"
brian M.
burlington, ontario
ray G.
oakville, ontario
"Very thorough"
garry N.
oakville, ontario
"Polite on time Both of my daughters also use this service for their homes ."
tia R.
oakville, ontario
"Polite and informative"
john B.
oakville, ontario
alaknanda B.
burlington, ontario
"Was satisfied"
konrad P.
oakville, ontario
"Everything was done quickly and exactly as I wanted and expected."
brad B.
oakville, ontario
"Jarred, was very thorough. I left him a note on concerns, he followed up and left a response. It was great to get the feedback."
simon B.
burlington, ontario
"The technician was knowledgeable and all about customer service. Great experience."
robert M.
burlington, ontario
"professional, knowledgeable.... thoughtful."
cathy A.
oakville, ontario
"They acted quickly, efficiently and professionally"
carolyn M.
oakville, ontario
"Technician arrived on time, was neat, presentable, personable, and communicative"
david M.
brampton, ontario
dale R.
oakville, ontario
"Tech was very personable"
gay M.
oakville, ontario
"On time, courteous and friendly."
alda D.
oakville, ontario
"Service excellent, techs were friendly, informative and very helpful, their installation and service were excellent"
kelly O.
mississauga, ontario
"Was happy technician was able to come out within an hour of my call on Tuesday mid evening - he was polite and knowledgeable but didn't have the part needed. I received a call the next morning advising the part was out of stock and would not be available until Thursday. My profession is fulfillment and distribution so I questioned if it was possible to try to find the part in stock at another dealer. I was told again it was out of stock - I have an 81 year old mother in the house all day so there was no way I could leave her in a cold house all day. I asked to speak to a supervisor - after some more pushing she agreed to check around and called me back within 10 minutes to say she found the part in Brampton. I would have given the service a 10 had the effort been put in to find the part before telling me it wouldn't be available. Overall everything worked out and I am very grateful the part was found and we did not need to spend another night in the cold."
wanda C.
oakville, ontario
"Dealt with the issue, answered my questions and then some."
joseph T.
burlington, ontario
"Call was placed around 9pm Sunday night and they arrived timely. Technican could not find a reason for the alert to be issued. Did several test to verify the system is operating fine."
christiane S.
milton, ontario
"I have been a long time customer with you and your service is outstanding!"
patrick M.
oakville, ontario
"Best job yet done on our fireplace. Looks beautiful."
pat L.
oakville, ontario
"Honours appointment and solved the issue."
david B.
burlington, ontario
"Very thorough, courteous, and good at explaining what was being done."
rose D.
burlington, ontario
"Brenden showed me the oxygen and carbon dioxide levels in my home which was in excellent range in my home. I was impressed. I feel very safe in my home with your equipment that you installed and maintain. Brendan is very thorough and informative. He is great at his job."
robert korhonen K.
oakville, ontario
allan P.
burlington, ontario
"Overall, Glad was great to deal with, answering all of our questions promptly and in writing. As well, the installers were very good."
cindy K.
oakville, ontario
"Very quick and pleasant"
carol and john O.
oakville, ontario
"Excellent service. Excellent job done"
rod P.
oakville, ontario
"Technician arrived within prearranged time window, was pleasant and explained everything that he performed on the furnace."
brian L.
mississauga, ontario
john V.
oakville, ontario
"Furnace fan settings were installed incorrectly Air conditioner was disabled by technician attempting to make furnace more efficient"
jerzy Z.
burlington, ontario
"Explained what they were about to do. Finished on time no damages left everything clean"
klaus B.
oakville, ontario
"The most thorough and comprehensive service ever received."
mariusz R.
burlington, ontario
silvia S.
dundas, ontario
peter A.
burlington, ontario
"He was very polite, informative and friendly."
kevin A.
oakville, ontario
"Chris and Devon were punctual, and very professional."
philippe R.
oakville, ontario
"Tech was on time. Very courteous and polite. Spoke very well. Explained what he would do. Very respectful of our home. I worked in various industries where you live or die by customer service and Jarred was awesome."
jeff B.
burlington, ontario
robert T.
oakville, ontario
gary P.
oakville, ontario
"Helge is always punctual, professional & knowledgeable. Friendly & helpful."
judith M.
oakville, ontario
"Good customer service skills and explanations"
tania T.
oakville, ontario
patriza R.
oakville, ontario
"Knowledgeable staff that instill confidence and every decision we made."
linda M.
oakville, ontario
"Courteous and professional service"
vic N.
oakville, ontario
"First appointment was rescheduled as tech busy on emergency call."
robert L.
mississauga, ontario
linda F.
oakville, ontario
bruce L.
oakville, ontario
"Technician was efficient and knowledgeable, also explained what he was doing as the inspection progressed"
chris L.
oakville, ontario
"The engineer was courteous, informative and direct."
veronica D.
oakville, ontario
"The technician did a great job of cleaning up some of the silicone and taping done by the previous technician as well as doing the service for the furnace. He cleaned up well after all of his work was pleasant and personable."
gail H.
milton, ontario
"He did a great job with our HVAC system ensuring it was optimal for winter"
bruce D.
burlington, ontario
"I am wondering if the service man did or did not vacuum the furnace, as I did not hear an vacuum at all. I myself did not go down the stairs as I am disabled, but have good ears."
john M.
oakville, ontario
"Overall, the appointment was efficient and good"
david N.
mississauga, ontario
"Your crew Marcel, Kane, and Ryan, did an excellent job. They were professional, polite, and tidy. They worked very hard till well into the evening, I didnt see them take any breaks. More importantly, their installation is like a piece of art, the way they hid all the mechanicals in the ceiling."
jeff B.
oakville, ontario
"Didnt receive summary of work performed. Normally I receive a yellow copy."
kenneth C.
oakville, ontario
"Chris was polite, professional, diligent and completed his work thoroughly"
david W.
burlington, ontario
"Good service and personable"
donna T.
burlington, ontario
"Technician was efficient and courteous."
troy H.
oakville, ontario
tony C.
oakville, ontario
"The technician was very thorough and helpful as we had other questions regarding a recently installed furnance which he answered"
howard C.
oakville, ontario
jacek A.
oakville, ontario
paul B.
oakville, ontario
"Still waiting for follow up call about parts availability. Have not heard a word in almost 2 weeks. Thankfully it's my gas fireplace and not my furnace. Did you forget about me ??"
cathy A.
oakville, ontario
"Technician was professional and knowledgeable"
ross W.
burlington, ontario
"An efficient crew that did quality work. A thorough cleanup when they were finished."
olga H.
oakville, ontario
"Cory answered all my questions and explained What he was doing. He also explained future options without any pressure sales techniques He was friendly and polite"
lawrence B.
burlington, ontario
"Brendon was courteous and professional"
gary B.
ancaster, ontario
brian F.
burlington, ontario
ray G.
oakville, ontario
neil P.
burlington, ontario
joe C.
burlington, ontario
"we were very pleased with their attitude, covering carpets, and they were professional and extremely pleasant. One day later water working very well and if this continues we will be extremely pleased with the job they did."
richard M.
burlington, ontario
"Most courteous and helpful ]in answering questions"
jenny W.
burlington, ontario
patricia Z.
oakville, ontario
wayne F.
burlington, ontario
"We have been Abbey Air customers for decades. Brendan arrived promptly for our scheduled furnace check, was very personable and professional. Inspection was completely thoroughly."
alda D.
oakville, ontario
"Knowledgeable, friendly, thorough, explained everything well, overall great service"
konrad P.
oakville, ontario
"Cory answered all my questions and took time to explain everything I wanted to know."
william T.
oakville, ontario
"The service seemed thorough and professional, and information given clear and complete"
maggie L.
oakville, ontario
"He was on time, knowledgeable, efficient."
pat H.
burlington, ontario
"Brendan is a great guy, very knowledgeable and explains clearly the issue."
christopher w.
oakville, ontario
"While scheduling the visit used to take 2-3 weeks max, now takes more like 4-6, even when calling earlier in the season. That said, when they arrive, in our case Jarred, the work is performed professionally, with utmost respect for our home, taking the time to answer questions, explain things and go over the service call details with me. This is the second time Jarred had performed our semi annual service and we are absolutely satisfied with his service. Thanks Jarred!!"
penny C.
oakville, ontario
"Technician is very thorough & explains/answers my questions in a way that is easily understood."
dorthy I.
ancaster, ontario
"The lead person involved in the furnace/air install seemed hardworking and capable, but his two assistants seemed much less so - possibly just too young and inexperienced?"
peter M.
oakville, ontario
"Reliable and thorough as before"
mary-ann M.
burlington, ontario
"Cory was very knowledgeable and courtous"
kevin R.
burlington, ontario
"On time, great work, honest technician"
julie N.
campbellville, ontario
"Corey was incredible and very helpful"
debroah W.
burlington, ontario
"Brandon was thorough. Very informative. And very friendly"
silvia S.
dundas, ontario
carl L.
burlington, ontario
"Your Technician are always very nice and know what they are doing. Cory was very informative and a pleasure to have in our home."
pauline M.
oakville, ontario
"He was very professional and answered all my questions as well as offering tips to maintain my furnace and tankless water system."
gianna M.
oakville, ontario
"Brendan was very efficient and professional."
anne V.
burlington, ontario
"Brendon was very courteous and helpful, providing valuable suggestions on maintaining my existing equipment and improving functionality."
darren M.
oakville, ontario
ginny M.
burlington, ontario
"Chris was incredibly well-versed on all things related to my air handler system! Intelligent, polite, considerate and superior social skills are just a few of his many talents."
peter F.
burlington, ontario
jim C.
burlington, ontario
scott P.
oakville, ontario
wenda B.
burlington, ontario
raeshri B.
milton, ontario
"Promptly arrived and assessed on a Sat afternoon. Took steps to solve in minimal time."
nigel R.
oakville, ontario
ron D.
burlington, ontario
jacques C.
burlington, ontario
"On time Courteous Quick"
thomas D.
oakville, ontario
"He was very patient with me being there while performing his tests. By doing so I avoided he could turn on the humidifier since we have issues with condensation in the winter. Also he was helpful in directing me on the type of furnace filter, 1500 being the right one."
catherine K.
oakville, ontario
"Thoroughly completed work"
david S.
burlington, ontario
"Fast and friendly."
mariano P.
oakville, ontario
"Technician explained the problem and was rectified. Unit was functioning well and Brendan Nuns will reschedule yearly maintenance service earlier than the appointed date. Do we get some discount for the repair and maintenance? Brendan will try to give us a quote for the water heater being rented from other company."
marie L.
milton, ontario
"Chris the service tech is excellent. Very professional. Great customer service."
jerzy M.
burlington, ontario
richard F.
ancaster, ontario
"Helge was amazing and very thorough in his work. He explained what he was doing and did a great job."
mary U.
burlington, ontario
"On time, professional, helpful, never leave a mess."
frank B.
oakville, ontario
"Technician was prompt, knowledgable, and very informative with any questions raised."
chris B.
burlington, ontario
karen B.
milton , ontario
"Quick service, friendly technician, explained the problem thoroughly"
paul B.
oakville, ontario
peter W.
milton, ontario
"Tech was friendly, fast, and efficient. Brought a new filter without being asked, and tested our hot water temp to see how that was, although not required."
kimberly S.
oakville, ontario
"Milan was very professional."
dorothy L.
mississauga, ontario
graham H.
oakville, ontario
"Received a call just before tech arrived to inform me of arrival time. Tech completed work quickly and efficiently. Tech also noted a couple of recommendations not related to furnace for consideration and provided estimates for those."
don O.
burlington, ontario
"Courteous and efficient. Apologetic about the delay in arriving on time due to unavoidable issues. The office also called to let us know there would be a delay."
sharan D.
brantford, ontario
"It was Good"
roger C.
oakville, ontario
"Milan was very professional in his approach and pleasant to deal with"
cynthia F.
burlington, ontario
"Helge is always prompt, courteous and knowledgeable about the products and provides on how to maintain our equipment. However, would like staff to put booties on over shoes as just had carpets steam cleaned."
erich K.
burlington, ontario
"Helge was on time and expalined all his work and left our home in a very clean environment he knows his business"
ron O.
oakville, ontario
"Because the tech was amazing. I have done many tune-ups with Abbey Air and this was the only tech that took the time to do a proper and thorough tune-up. I now realize that the other tune-ups I received were not very good in comparison to the tech on this visit. Great job he did."
dianne A.
mississauga, ontario
"The Technician provided a very detailed over view of my service"
christine D.
oakville, ontario
peter S.
burlington, ontario
"Professional and very is to talk with and have things explained and all questions answered to our satisfaction"
hans J.
burlington, ontario
"It is a pleasure to have a first class professional like Helge service our equipment."
sandy U.
burlington, ontario
"Very fast friendly service."
jill B.
oakville, ontario
"Cory was very professional and also very friendly. He reviewed everything with me, and also advised me about my hot water heater, which I am now having replaced with a new unit from Abbey Air."
catherine M.
oakville, ontario
"Arrived promptly,very courteous and professional Took time to explain and answered all questions, Cleaned up after job completed"
wayne B.
burlington, ontario
"Helga always does a great job."
trevor O.
mississauga, ontario
"Quick and efficient service"
peter H.
burlington, ontario
"From start to finish, Helge and the job he did was outstanding."
george M.
burlington, ontario
gary S.
ancaster, ontario
susan C.
burlington, ontario
uchenna N.
oakville, ontario
"Milan was very professional and provided adequate information on the work he carried out for me."
pamela R.
mississauga, ontario
"Joe is alway the best"
jennifer S.
ancaster, ontario
"Everyone was very friendly and professional. I felt like Gladson really wanted to make sure we maximized our rebates and not to waste time fixing one thing when the furnace and AC were also old and would likely die soon."
larry L.
burlington, ontario
maria S.
stoney creek, ontario
"Bill is a very knowledgeable and professional person"
brian F.
burlington, ontario
"Cory was very friendly and helpful and took the time to answer all my questions"
margaret B.
oakville, ontario
"Courteous staff and prompt service"
chris C.
oakville, ontario
gary C.
burlington, ontario
"Technician arrived on time, was respectful of our home, worked quickly, explained what he was doing and what results he found. Office staff were great to work with"
andrew M.
oakville, ontario
michael M.
oakville, ontario
"They delivered the service as promised."
jim M.
oakville, ontario
ann T.
burlington, ontario
"always reliable, pleasant, thorough"
janice M.
hamilton, ontario
"He was patient while I made dinner for the kids and had to deal with a work issue"
colin B.
burlington, ontario
mary R.
burlington, ontario
"Technician was on time (early, in fact), very thorough, friendly and polite. He answered my questions easily. My dog liked him."
charlotte M.
burlington, ontario
"Cory was efficient, working between the furnace and the fireplace. He is most knowledgeable and shared some good suggestions for the maintenance of my older furnace."
stephen G.
oakville, ontario
john P.
oakville, ontario
"Serviceperson was knowledgaeable and very helpful."
dianne V.
oakville, ontario
"Cory is an Exceptional Service technician. He found the ventor motor buzzing badly as soon as second stage kicked in. He took pictures of it happening so we could hear the buzzing and understand what he was talking about. We know we will have to replace the motor fairly soon. It's so reassuring that you have such knowledgeable and caring service professionals that we can totally trust his advice and recommendations. Great job, as usual Abbey Air. Dianne Visagie"
frank K.
burlington, ontario
ronda G.
oakville, ontario
"Joe was very helpful and explained everything fully. He showed me how to properly insert the filter and spent time explaining to me the costs and advantages and disadvantages of different types of water heaters."
dennis B.
oakville, ontario
tony F.
oakville, ontario
"The installation of furnace and air conditioner plus tank-less water heater buy a highly professional HVAC crew. The work done was awesome a true work of art."
susan N.
oakville, ontario
"timely, polite, positive"
jim S.
oakville, ontario
dale-ann M.
oakville, ontario
"My appointment was scheduled within 1 hour of my call (same day)"
mike C.
oakville, ontario
kathleen M.
oakville, ontario
"Cory not only completed the job as booked, he also noticed other little things that needed quick attention (i.e. humidifier care, decalcification) and addressed them pro-actively."
mary L.
mississauga, ontario
"Service was prompt, on time , friendly and helpful - a very nice person"
ron V.
burlington, ontario
"Brandon explained everything during and after the service"
roger M.
oakville, ontario
"Helge takes the time to properly diagnose the issue, the last time he determined the issue could be the thermostat or the control panel. So we went with his recommendation to replace both. He treats own home like it was his own. I only want Helge to service our Furnace and air conditioner."
kathy W.
hamilton, ontario
"Very polite technician, did job in timely manner. Explained everything after inspection was completed."
adrian S.
oakville, ontario
"Answered my questions. Made me feel comfortable. Personable."
hugh M.
burlington, ontario
david C.
oakville, ontario
"Prompt,respected my home, went about his work quickly and saved me the cost of a new humidifier solenoid valve by telling me what he thought the problem was. He was right and I was able to fix it??."
laraine C.
burlington, ontario
"Brendan was unable to clean the air conditioner as it was on it's last legs and was only able to clean the fireplace but he did a good job of explaining all the issues to us."
rubin D.
oakville, ontario
ron H.
oakville, ontario
andreas J.
oakville, ontario
jim M.
burlington, ontario
john W.
burlington, ontario
"It"s a 10"
roger B.
burlington, ontario
"Helge comes twice ayear Excellent service"
joe M.
oakville, ontario
brenda L.
burlington, ontario
"He was very thorough and took the time to explain how my ac and furnace could be optimized."
ken B.
oakville, ontario
"Brendan performed prompt and honest diagnosis, recommended replacement with Tankless. Gladson advised on details. Marcel & Kane did a simply outstanding job onsite installing the new tankless system. They very clearly take great pride in their work."
john V.
mississauga, ontario
"The furnace appears to be working well. Joe encountered no problems and answered all our questions."
todd B.
ancaster, ontario
michael M.
hamilton, ontario
"My tenant was pleased...the issue was spotted immediately and rectified promptly."
bin wang W.
oakville, ontario
raeid I.
milton, ontario
"I lost his card, but I think his name was Chris. He took his time and thoroughly washed the condenser unit, and cleaned the contacts. The first tech to ever really do all this (this was the firs time Abbey Air serviced my A/C; other companies did hardly anything)."
debbie L.
oakville, ontario
joe V.
mississauga, ontario
"Service guy was thorough, on time, and clean."
peter K.
oakville, ontario
"Overall, Abbey provide excellent service, however they are let down by this one tech. On previous visit, absolutely no respect for privacy, treats people like idiots."
lauren E.
burlington, ontario
"Eric and Todd were professional from the get go! They were punctual and efficient with their time, but we didnt feel rushed or overlooked."
roger C.
oakville, ontario
"We had three technicians installing our a/c. furnace and hot water heater They were all very professional and friendly, they clearly knew what they were doing"
michael S.
burlington, ontario
leo B.
burlington, ontario
michael C.
oakville, ontario
"Brendon explained exactly what was needed and was very courteous and helpful."
helen A.
oakville, ontario
"Very professional......answered all questions and gave information about possible future work."
nicolas B.
oakville, ontario
"Technician did not have a WIFI thermostat on hand to replace faulty one."
andree S.
mississauga, ontario
"Very professional."
michael K.
oakville, ontario
"Blown away by the service"
chris M.
oakville, ontario
"Brendan was punctual, friendly, professional and very thorough!"
jeff W.
oakville, ontario
"Very professional, reviewed the notes from last visit and listened to what we had been told by the last technician. Called Lennox to confirm what the problem was and gave us an explanation of the problem and a timeline to fix the problem"
joseph F.
oakville, ontario
"The technician came on time and gave very helpful information."
karim G.
oakville, ontario
"on time, office called before they arrived, prepared for the job, clean and respectful of my home, gave lots of information about work being done."
philip M.
oakville, ontario
"Quite courteous and knowledgeable, better than the one before."
joseph H.
mississauga, ontario
norman W.
burlington, ontario
errol W.
oakville, ontario
"He made the effort to explain what he was doing and the pros and cons of my current equipment. And knew what he was talking about."
david K.
mississauga, ontario
"joe is great, very friendly, explains everything he is doing."
duncan T.
oakville, ontario
"Very efficient."
jeff B.
oakville, ontario
jennifer k.
oakville, ontario
"Milan was punctual, polite and thorough, finding and fixing the problem."
ross H.
oakville, ontario
"Very good, technician was polite, professional, and informative"
margaret L.
burlington, ontario
"On the first appointment abbey air didnt show up. We waited all day. NO SHOW ........On the next appointment the technicians who came were wonderful and did a great job."
dianne V.
oakville , ontario
"Your service people are amazing -- as usual. In no time, Brendan diagnosed the problem with our air conditioner, replaced the capacitor and had the air conditioner working again--no fuss, no bother. We've been customers of Abbey Air for years and have always been very happy with your service and will continue to recommend your company to friends and family. Your technicians are very knowledgeable about the equipment they are dealing with and take the time to explain about what needs to be done and how long repairs will take. We have complete confidence in your Company because of your great staff. Thank you."
kenneth W.
oakville, ontario
"Friendly, efficient, kept us informed of the progress all the way."
john K.
oakville, ontario
"Quick and efficient response time and resolution."
diane A.
mississauga, ontario
"Very knowledgeable"
dale R.
oakville, ontario
"Quick, efficient"
stephen W.
burlington, ontario
patricia M.
oakville, ontario
"Joe is helpful and clear in explaining his services and concerns"
leo B.
burlingtion, ontario
"Polite and efficient."
neil D.
oakville, ontario
"Really pleased. Everyone was very helpful"
douglas F.
burlington, ontario
richard K.
oakville, ontario
trevor P.
milton, ontario
"Very good overall service"
doug N.
oakville, ontario
"Cory's a top notch technician and communicator. Very personable and very good at explaining what he is doing to fix any issues."
jacob T.
burlington, ontario
todd B.
ancaster, ontario
fred G.
hamilton, ontario
"The technician was extremely helpful although I was not happy about loosing my prepaid appointment The technician completed the work that was scheduled for the 15th August when he was here checking why our unit wasnt working.We though we could save the prepaid appointment for another time we have paid this plan for 10years Mary Goyett .New E mail is Fmgoyett@gmail.com"
colin G.
burlington, ontario
"They were here in 25 minutes from the time I called! Had it fixed within 2p mins.."
laurel L.
oakville, ontario
brian B.
ancaster, ontario
"Cory is always helpful,courteous and skilled.He always works well and has my best interest at heart.A pleasure to work with him."
keith H.
hamilton, ontario
robert K.
oakville, ontario
"Personable, professional , helpful, organized. Kept me informed at all stages and made recommendations. Checked frequently if I had questions"
cora M.
burlington, ontario
"Very professional and informative"
cliff C.
oakville, ontario
"Friendly knowledgeable technician. Arrived in the timeframe agreed to."
gary P.
oakville, ontario
"Corey was very friendly, helpful, thorough & knowledgeable."
howard R.
burlington, ontario
"Servicing of equipment was completed in an efficient manner . All of my questions and concern were dealt with"
karem B.
ancaster, ontario
simon S.
milton, ontario
"Always happy with the service from Abbey Air"
ella C.
oakville, ontario
michael S.
oakville, ontario
"Chris and Frank together provided us with the excellent information we required to choose the units we needed."
vic N.
oakville, ontario
"Knowledgeable technician!"
helen L.
ancaster, ontario
"Service person showed up on time"
denise R.
oakville, ontario
"Polite and fast"
bonnie S.
oakville, ontario
"Work was done on schedule. Chris provided us with excellent information about our heating and cooling system.. we had not read all the information about our year old air conditioner. Chris informed us that our warranty would be void if we did not have it inspected annually. We did not recall being told this verbally when it was first installed. Thanks to Chris, we will do this annually."
david M.
oakville, ontario
"Helge is always fully knowledgable and courteous -- a representative I'd want working for me if I owned Abbey Air."
nabil S.
mississauga, ontario
"Excellent customer service and professional technical support"
david S.
burlington, ontario
"Helge was helpful, informative and courteous"
howard A.
oakville, ontario
"Jarred, was very personable and explained everything he did and why."
allison H.
hamilton, ontario
"As a female, I am always worried that I will be treated poorly by technicians or be taken advantage of because I don't know how HVAC systems work. Brendan treated me like an equal and taught me a lot about the system and how it works which made me feel a lot more confident in general."
randy B.
oakville, ontario
"Communication was good. Job was done quickly and even checked our hot water tank."
john B.
oakville, ontario
"Tech suggested I run fan on and the energy usage will not be excessive."
matthew B.
oakville, ontario
"came on time. eefficient assessment."
coleen A.
oakville, ontario
"Chris is very professional & friendly. Trust his expertise and competence."
ian C.
oakville, ontario
"Very quick response to the need for service call, appt. to discuss options for a new CAC unit, and installation of the new unit"
ping M.
hamilton, ontario
paul B.
mississauga, ontario